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Housing Assignments and Information Specialists

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Posting Details

Position Information

St. Catherine University is an Equal Opportunity/Affirmative Action institution, committed to excellence through diversity in education and employment. St. Catherine University strongly encourages applications from those who identify as diverse in terms of gender, race, ethnicity, national origin, sexual orientation, disability, veteran status and/or religion. St. Catherine University in St. Paul/Minneapolis, Minnesota, is a comprehensive Catholic university and home to one of the nation’s largest colleges for women, with associate and graduate programs for both women and men. Founded by the Sisters of St. Joseph of Carondelet in 1905, the University integrates liberal arts and professional education within the Catholic traditions of intellectual inquiry and social teaching. Committed to excellence and opportunity, St. Catherine enrolls over 5,000 students in certificate, associate, baccalaureate, master’s and doctoral programs in traditional day and evening/weekend/online formats.

Position Title Housing Assignments and Information Specialists
Primary Campus St. Paul
Posting Number 20170088-STAFF

Position Summary Information

Position Responsibilities

St. Catherine University is accepting applications for a Housing Assignments & Information Specialist. The Housing Assignments & Information Specialist (HAIS) is responsible for key operational functions within the Department of Residence Life including assignments, billing, and reporting. As the primary administrator for the Residential Management System (RMS) – Mercury Software, the incumbent is responsible for setting up the software, ensuring the integrity of student data, and training users. The HAIS also manages the day-to-day operations of the front office, providing direct service to students and other constituents. The position is a full-time, exempt position reporting the Associate Director of Residence Life.

Responsibilities include:
• Manage Residential Management System (RMS) – Mercury Software.
• Coordinate housing, meal plan assignments and billing, including commuter plan and summer guest housing.
• Oversee main office including student office assistant supervision.
• Create and distribute occupancy, revenue, audit, and other reports to key stakeholders.
• Ensure terms and conditions of the Housing & Dining Agreement are being consistently and justly applied.
• Provide direct service to students and other constituents.
• Serve as primary liaison with partnering departments including Admissions, IT, Dining Services, Student Accounts, and Financial Aid.
• Work with Disability Services staff to assign students with medical accommodations.
• Track and monitor all residential keys; manage Roommate Finder software and use.
• Serve as department’s primary administrator for door access/security software (Onity-Integra).
• Use occupancy and revenue data to analyze trends and anticipate future housing needs/marketing strategies.
• Evaluate procedures and software to expedite processes, manage information and maximize resources effectively.
• Coordinate withdrawal, room change, and break housing processes.
• Assume on-call duty responsibilities on evenings and weekends as part of professional staff rotation, responding to crises and resident advisor questions.
• Work with outside partners as needed (US Census, voter registration, rental references).
• Assist with Opening Weekend, check-in procedures, room preview, and other key events.
• Assist with presentations and other interactions with prospective and in-coming students and their families.
• Assume other responsibilities as assigned by the Associate Director of Residence Life.
• Participate as a member of Division of Student Affairs.

Position Qualifications

• Bachelor’s degree with post-graduation experience required, master’s degree with higher ed experience preferred.
• Software set-up management and database reporting experience necessary.
• Understanding of information systems and how they work together to automate processes and the ability to modify business practices to increase efficiency and productivity are essential.
• Successful applicants will have a strong customer service and problem resolution skills.
• Candidate must possess strong verbal, written and interpersonal communications skills.
• Attention to detail and the ability to multitask are essential.
• The successful candidate must have the ability to respond respectfully and effectively to people of all cultures, in a manner that affirms the worth and preserves the dignity of individuals, families and communities.

Special/Other Requirements Summary

To apply: Please go to the St. Catherine University Employment Site at to apply for this position. Candidates of color are encouraged to apply as are those who will contribute to a diverse candidate pool. Applicants may also visit the St. Catherine University Human Resources office to submit an electronic application. We are located in Derham Hall, Room 8. Application review begins immediately. Position open until filled.

St. Catherine University
2004 Randolph Avenue * St. Paul, MN 55105
EEO/AA/Drug Free Workplace Employer ~~Tobacco-Free Campuses

Our University is a proud member of the Upper Midwest HERC and is committed to recruiting and retaining outstanding and diverse faculty and staff and assisting dual career couples. For more information and to find other higher education jobs in the Upper Midwest region, visit:

Posting Detail Information

Posting Start Date 08/29/2017
Close Date

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * What is your level of education?
    • Some High School
    • High School diploma or GED
    • Associate Degree
    • Bachelor's Degree
    • Master's Degree
    • ABD
    • Doctorate
  2. * How many years of relevant/job related experience do you have?
    • Less than 1 year
    • 1-3
    • 4-6
    • 5+
  3. * All applicants that are offered a position with St. Catherine University will be required to have a background check completed. Will you consent to a background check if offered this position with the University?
    • Yes
    • No
  4. * Are you presently legally authorized to work in the United States for any U.S. employer?
    • Yes
    • No
  5. * Will you now or in the future require an employer to sponsor you for an employment-based visa/status in the U.S. (e.g. H-1B status)?
    • Yes
    • No
  6. * Can you perform the essential functions of this position with or without accommodation?
    • Yes
    • No
  7. * How did you hear about this opportunity?
    • St. Catherine University Website
    • St. Catherine University employee referral
    • Newspaper - Star Tribune paper
    • Newspaper - Star Tribune web
    • Community agency
    • Internet
    • Walk-in
    • Newspaper - Pioneer Press paper
    • Newspaper -Pioneer Press web
    • The Chronicle of Higher Education
    • Higher Education Recruitment Consortium (HERC)
    • Other

Applicant Documents

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents
  1. Other Document 1
  2. Other Document 2